Consolidate your communications with Teams Direct Routing

Have Questions?

Direct Routing turns your Microsoft Teams application into a hosted phone system by enabling connectivity from an organization's M365 Tenant to their preferred carrier.  

Direct Routing provides Teams users with voice calling capabilities within the productivity platform, consolidating communication tools while enhancing collaboration through a variety of additional features...

Why Direct Routing for Teams?

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Direct Routing for Microsoft Teams

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Ready to switch?

Whether you're looking to switch to the cloud from a premise-based phone system, or migrate to the feature-rich teams platform as your primary voice platform, our team ready to provide your organization the tools and support necessary to successfully transition to Microsoft Teams with Direct Routing.

Enhanced collaboration for remote users

Reliable voice calling capabilities

Simplified user management

Empower your Teams users with voice calling capabilities

When a licensed team phone user initiates a call, it is then routed through the hosted phone system in M365, over the internet to the carrier’s session border controller (SBC) and then out over the public switched telephone network (PSTN) to its final destination.

What does this look like? 

Are your contact center agents on a different communications platform than your business users? Powernet can integrate your customer experience platform with Microsoft Teams to seamlessly connect users from both sides of the business.

Voice Calling

Enable users to receive and place voice calls via their Teams platform.

Call Management

Access standard calling features such as transfers, hold and voicemail.

Conferencing

Add call-in features to Teams meetings and webinars.

Empower your Teams users with voice calling capabilities!